We ship within 48 hours of order payment receipt by either USPS or UPS depending on the weight. Once we have shipped your items, we will send an e-mail with the tracking information and estimation of delivery date. All of our items are shippable, and ship from the United States. We have a few items that are very heavy and will drop ship from the manufacturer (seagrass towers). We ship worldwide and the shipping charges are per order. These are added at check-out, but you can see the individual item shipping when you click on the item.
We accept all returns within 30 days of item receipt. Items should be in their original packaging. Just send us an e-mail with your order information. If we have made an error and shipped the wrong item, we will pay for your return shipping as well. We will them either refund to your credit card or paypal account upon receipt of the return or ship out an item in exchange.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Google Adsense and the DoubleClick DART Cookie
Collection of Personal Information
When visiting BlueRidgeNeedleart.com, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information.
Links to third party Websites
We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.
Changes to this Privacy Statement
The contents of this statement may be altered at any time, at our discretion.